How do I CANCEL the Premium Trial, and use the Free version only?

[Kevin North]

How do I CANCEL the Premium Trial, and use the Free version only?

[Sakshi Verma]

Hi @Kevin North , Welcome to the community!

Whenever user creates a new account, they are given a free premium trial that ends automatically after 14 days.

If you want to cancel the trial right away, let me know, and I can cancel it immediately. 

As of now, we don't have an option that allows customers to directly cancel the premium trial from their end, but we have opened a feature request for the same with our product team, which you can find here:https://jira.atlassian.com/browse/TRELLO-68

Thank you!

Regards,
Trello Team

[Kevin North]

Yes please @Sakshi Verma . For now I want to try the basics with my group, it will be very confusing if it suddenly changes after 2 weeks. 

We'll try the trial at a later date. 

[Sakshi Verma]

Hi @Kevin North  ,

Though I have informed you through a support ticket, I wanted to mention here as well that I have cancelled the premium trial for your workspace, and it's now on a free plan.

Thanks