Playway not visible in Jira

[Esther Blázquez Díaz]

Hello, recently we requested to "try it free" period for Playway app. But in Manage App Request menu, it is not visible, we can not install it and start the free trial. 

In Manage App Request, seems to be a trouble 

"Manage app requests

This is a list of apps requested by users including the number of requests per app.

We ran into a little trouble. It might just be a hiccup. Try again in a bit."

 We did it twice but nothing happen.

Someone knows what could it be happen?

Thanks in advance

[Laurie Sciutti]

Hi @Esther Blázquez Díaz and welcome to the Community!  Have you tried reaching out to the Playway vendor?

[Esther Blázquez Díaz]

Hi Laurie,

thank you, i am happy to be part of this community.

Yes, after i published here my message, i contact with Planyway vendor and we are in conversations to solve the issue.

Best regards,

Esther