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How can I make the system, not a specific user, run automation rules?

Scott Stilson
Contributor
June 3, 2025

As I understand it, automation rules in Trello are tied to users. That means every time actions are executed by an automation rule I wrote, the folks who receive notifications about those actions see my name as the one who did the actions. But it's not really me who did those actions; it was Trello automation. 

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Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2025

Hi Scott!

Yep, you are correct! The automations (rules, scheduled, and due date types) are linked to the user who created them, even if other members trigger them. And I'm afraid there isn't a way to change that.

An alternative is to use board/card buttons, depending on what you are trying to do. Different from automation rules, when it's a board/card button, even though you are the button creator, the log will be under the user who pressed/triggered the button.

Hope this clarifies your question.

Scott Stilson
Contributor
June 26, 2025

Thanks, but truth be told, I didn't really intend this to be a how-to question; instead, I meant it as a product suggestion. What’s the best path for turning this into a product suggestion that you folks will actually consider doing?

Scott Stilson
Contributor
June 27, 2025

@Luciana Munhoz, what's the best path for turning in a product suggestion?

Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2025

Hey @Scott Stilson Oh I got it! I have gone ahead and created a feature suggestion for you! That's the best way to get our Product team aware of user's are asking for.

You can access the suggestion through this link: https://jira.atlassian.com/browse/TRELLO-1356

I have also added this post as an internal comment to this suggestion so that way our engineering team can reference it and also use it to help align priority. I would also recommend you visit that suggestion, log in with your Atlassian account, and click Start watching this issue on the right panel and vote.

This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the suggestion is updated by our product team, you'll be notified via email.

 You can learn more about this by reading our Implementation of New Features Policy:

[New Features Policy|https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html].

Hope this helps!

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