Where are the custom buttons?

[W_ Brian Lane]

I do not see my custom card buttons on my cards. I deleted and recreated them, and I still do not see them. In the example below, there should be a card button called DONE with a trophy icon. Please advise.

[Liz Tanner · Accepted solution]

Hey @W_ Brian Lane, welcome to the Atlassian Community Forums! I think I can lend a hand with your custom Trello card buttons. The Trello UI changes have seemingly buried them. The steps are very strange to me so I explain over to you correctly too:

1. I made a Custom Card Button using the Automation lightning bolt. Once I put in my automations, I saved.

2. I went to my To Do list and clicked "+Add Card" at the bottom.

3. I typed in a title and hit Enter. In the top right of this new card, I saw the Edit icon. I selected it and selected "Open Card."

4. I looked around the card and no sign of a custom card button! So, I experienced what you did! But, with one difference:

5. I noticed the Automation bolt at the bottom of the card. When I clicked on it, there was my Custom Card Button.

6. When I selected the button I was added to the card, which was the automation I added to the card. But there was little visual indication that anything successfully transpired.

I attached a screenshot to show you the automation lightning bolt below the card. The Custom Card Button I made is named "TestButton1" at the top of that Automation list. I just selected "TestButton1" from that list to get it to add to the card of my choice.

Truthfully, I am not a fan of this at all. This fails intuitive functionality and is a really poor UX design. I am sorry this is your intro to Trello for it is a great app. I hope this helps get your custom card buttons and automations moving and will keep an eye on this forum message in case it was not the solution.

[W_ Brian Lane]

Thank you. Yes, back in the 90s this was called "mystery meat navigation" (I suppose today we would group it under accessibility) and I am also not a fan.

[Jean McCullough]

I'm not a fan either!  Outta sight, outta mind.  

[DesignThinking]

Good grief — this is DREADFUL design decision-making… Simply appalling!

I guess it's what happens when coders rather than trained designers are allowed to make the design decisions.

Will be using this with my students as a case example of what not to do in product design...