My team is testing out this add-on and has experienced two issues. I'm wondering if anyone has had luck troubleshooting and could make any suggestions. Issue 1. We synced at first to our test brand ...
Does the sync default articles/pages to agent-only access/view permissions? Is that controllable via tags in confluence? We have internal and external content we want to sync with Zendesk (external f...
We currently maintain a healthy internal repository of content in Confluence that we are keen to expose to customers via our Zendesk Support Center. In most internal 'how-to' articles however, there...
Looking at this app. What is your experience with the app? Good/bad?
We are using this add on in order to sync JIRA queries to Zendesk. We are seeing a lot of "Error: Rendering this content exceeded the timeout of 30 seconds." on our Zendesk articles. I broke...
Hi there, I see the supported versions are: Confluence Cloud and Confluence Server 6.0.7 - 6.7.3 In terms of Confluence Server, later versions exist (e.g. 6.10). Will the plugin "just work" wit...
Hi, I am using the knowledge overviex sync to export my confluence pages to zendesk. The pages contain the draw.io scheme those are not exported. Do you know its normal or maybe an evolution is co...
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