In this week’s Report of the Week, we’re spotlighting the SLA Overview by Weeks—a powerful visualization that combines SLA performance and customer satisfaction metrics over time. This time-b...
Welcome back to our Report of the Week series! This time, we’re spotlighting a powerful SLA Overview report, designed to give support teams a quick and visual summary of how well they’re meeting s...
...nalyzing how reports and dashboards are created, executed, and viewed, this dashboard highlights user engagement, popular visualizations, and usage trends. Contents of the Dashboard: 🔢 Overview r...
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