🚀 Connect Linear and Jira with Capybara: A New Way to Bring Your Dev and Ops Closer

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Great news! Our app Capybara: GitHub, Azure DevOps for Jira Service Management now supports Linear — enabling a seamless link between your product/engineering teams in Linear and your IT and support teams in Jira Service Management.

🧩 Why connect Linear and Jira?

Many modern product teams use Linear for internal planning and development, while their support and ops teams rely on Jira Service Management to handle customer requests, incidents, and change approvals.

Until now, keeping these two worlds in sync required painful manual updates, duplicate tracking, or Slack threads nobody wants to scroll through.

Capybara makes this easy. Now, when a support engineer creates a ticket in Jira, it can automatically link to an existing or new issue in Linear — and vice versa.

 

🔄 What can you do with Capybara + Linear?

Here’s what’s possible with our new integration:

• 🔗 Link Jira requests to Linear issues
  Create or link to a Linear issue directly from a Jira Service Management ticket.

• 🚦 Track deployment progress
  If your Linear issue is connected to a GitHub PR or Azure DevOps deployment, Capybara shows the status right inside Jira.

• 💬 Automatic context
  Jira tickets show rich metadata from Linear: title, status, assignee, and even PR progress. No more guessing who’s working on what.

• ✅ Speed up approvals
  Ops teams can quickly approve changes based on real-time Linear and Git metadata — right inside Jira.

💡 Example use case

Let’s say your support team receives a customer bug report in Jira. Using Capybara, they can:

1. Link the ticket to an existing Linear issue — or create a new one.

2. Track progress automatically as developers push code.

3. See PRs, deployments, and statuses without leaving Jira.

4. Close the loop when the issue is resolved — without back-and-forth.

🛠️ Works with GitHub and Azure DevOps too

This integration builds on everything Capybara already supports:

• GitHub and Azure DevOps pull requests

• Jira Service Management change management

• Contextual PRs and deployment info inside Jira

You can see it in action in this demo video or read the full documentation here.

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Try it today
Capybara is available on the Atlassian Marketplace.

Start linking Linear and Jira in seconds — and keep your dev and ops teams in sync, effortlessly.