How to move JSM users between organizations in bulk based on email domains

[#1]

Hi community!

I recently wrote a step-by-step tutorial to facilitate the bulk movement of users from one organization to another (even if they have different email domains) using ScriptRunner for Jira Cloud.

Working in JSM, you'll no doubt be familiar with the handy feature that allows you to group customers into separate organizations. JSM also offers the option to automate this process based on email domains, streamlining the process of managing your customers.

But what happens when a company begins to grow and the org chart evolves, and those groups become outdated? With Jira's native capabilities, you can move users between organisation groups individually, but that's going to get tedious quickly when you need to move more than a handful at a time.

So, how do you move JSM users between organisations in bulk? Well, in short …

1. Copy / paste the script provided in this tutorial into your ScriptRunner console.
2. Fill out the information required in the script, based on the tutorial instructions.
3. Click Run to execute the script.

Check out the tutorial here: How to move JSM users between organisations in bulk

Affiliation note: I am a customer success manager for ScriptRunner products at The Adaptavist Group.