How can I book 30days cancelation for Team Resource Management, Time Tracking, Timesheets for Jira

[Peter Petkov]

Hello there. 

We have added Jira add-in called - "Team Resource Management, Time Tracking, Timesheets for Jira", but just for 30days test period (there is 30days free trial), but I cannot see any option to cancel that subscription after the free period expired. Could you please let me know how I can book cancellation of that add-in only after the trial period expire. 

Thank you. 

[Fazila Ashraf · Accepted solution]

Hi @Peter Petkov 

Welcome to community!

What options do you see in apps -> Manage your apps selection of this plugin?

Do you see a 'Stop trial' like this?

If trial expired already, do you see 'unsubscribe' option like below

[Fazila Ashraf]

@Peter Petkov , you should be looking at the manage apps section. 

Refer to https://confluence.atlassian.com/servicedeskcloud/managing-apps-1097175863.html for the instructions to navigate there and unsubscribe :) 

[Anastasia Andriyanova _Teamlead_]

Hi! We are currently finalizing a solution that makes it easier to book resources right inside Jira DC - meeting rooms, equipment, parking lots, etc.

We see that many people still do it manually or through crutches - we would like to “hit the mark” and integrate it into the usual process.

If the topic is close to you - we will be glad if you write in a private message or comment. We are actively collecting feedback: what is important, what is missing, how it works (or doesn't work) for you.

And if you are solving similar problems, we can tell you what we are testing. Right now we are looking for teams to share experience.

Contact: support@teamlead.one or right here🙌

[Peter Petkov]

Hello Fazila, 

Thank you for your quick response. The only place I can see the "Team Resource Management, Time Tracking, Timesheets for Jira" is on Billing section and then I click on Manage I cannot see cancel subscription like I can see on "Jira Product Discovery" or "Jira".