Xray exploratory is not activated when executing from Jira

[Jayalakshmi Ganesh _External_]

When I click on execute with exploratory in Jira there is no response from xray exploratory application

[Lucas Modzelewski _Lumo_]

If it was working and suddenly stopped, it might be related to the app (check their status page) or your browser - for example, a recently installed extension could be interfering. You can also check the browser console for any errors.

That said, the easiest option is to contact Xray support. They might be aware of ongoing issues or can help troubleshoot the problem more effectively.