Using behaviors plugin which came with script runner. created a behavior for a field to show a table in the description field. It's showing the table in Jira create issue screen but not showing in the custmer portal. I created two behaviors one for portal and one for jira and tried but its only showing code over their not the table in the portal .
import com.onresolve.jira.groovy.user.FieldBehaviours
import com.onresolve.jira.groovy.user.FormField
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.priority.Priority
import groovy.transform.BaseScript
def descField = getFieldById("11301")
if (descField.getValue() =='')
{
descField.setFormValue("""h2.Account details
----
bq.*Table_Name/View_Name/Column_Name and Sequence_Name Privileges*
||Database_Name||Schema_Name||Table_Name||PHI(YES/NO)||
|| | | | |
|| | | | |
|| | | | |
|| | | | |
----
*additional info*
----
""")
descField.setHelpText("Please provide details")
descField.setRequired(true)
}
Am I missing something Please help me out?
Hi @Surender Reddy ,
Unfortunately I do not have Service desk at the moment so I cannot try it out. Please check here if your version is compatible. I am not sure Service Desk Portal handles Visual description. Can you add a table in portal view when manually creating an issue ?
Antoine
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