Change Atlassian Assist / Halp bot icon

[J. Claudio Calderon]

Hi,

We use Atlassian Assist (former Halp) bot to integrate our company's Jira Service Management instance with Slack so our customers can open tickets directly from there.

I noticed that it's possible to customize the bot's name that our customers will see in Slack in the addon configuration page, but wasn't able to find a way to also change its icon/logo.

Is this possible? Can you please provide steps/details to do this?

Thank you.

[Andrew Homeyer · Accepted solution]

Hi @J. Claudio Calderon, customizing the Bot icon isn't available currently from JSM. We'll consider this as a feature request though!