Make a request

[ALIYA GULIYEVA]

whenever I try to nake trackit request I am forwarded to atlassian email and my koc university email does not work. How can I make a request?

regards,

Aliya

[Alex Ortiz]

@ALIYA GULIYEVA Welcome to the Atlassian Community!

The owner of the portal where you are trying to submit a request in has to give you permission to make that request.  

Additionally, you may also need to create an Atlassian ID, if this is the first time you are submitting a request AND assuming the owner allows for others to make their own account.  Sometimes owners can restrict who can submit requests to specific people/emails.