Atlassian Account

I forgot my emergency recovery key. And i don't see Can't find your recovery key? option. Please help me, recover my account khangvd@tech.est-rouge.com

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• account-identity

I am trying to login with another email address mahmoud@pineappeal.com and I'm not receiving emails from Atlassian. I've seen from other posts, that Atlassian support need to remove this email addres...

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• account-identity

A friend got a job offer from this company, she was told to retype a PDF of about 133 pages and get a payment of 4,800 pounds. Please how true is this? I hope someone helps us out! I shaded s...

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• scam
• security

My instance is not accessible, Could you please enable this functionality?

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• account-identity

The system was supposed to be free for 2 weeks and you are already charging me 10 pounds. please end the cooperation

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• account-identity

We are still using local Atlassian accounts. However, we are moving to SSO soon. We have many user accounts with old emails. A lot of those accounts have duplicate accounts with their current email ...

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• account-identity

I tried to login on Confluence on my store Lowe's work computer but I receive this error   84d97a8c-7b11-43a9-b56d-7743c03d5af8   Can someone help me understand who should I contact abo...

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• account-identity

Dear Support, Is it possible to change my Atlassian account from personal e-mail (alexandra.darvas@gmail.com) to company e-mail (alexandra_darvas@epam.com)? Thank you in advance, Alexandra Darvas

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• account-identity

Changing the email address and triggering an email verification. Email verification never arrives.

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• account-identity

I have a new phone and lost my Jira account in my Authenticator app. How can I get a new QR-code or is there another way to add the account?   Kind regards, Mari

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• account-identity

I followed the API documentation to access my user profile via the API as well as eventually finding the (bizarre) way to find my account ID. On requesting https://api.atlassian.com/users/712...dce/...

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• account
• api
• documentation

Hi, I have tried several time to change my email address of my TRELLO account without any success !  1) When I enter my new address e-mail it does say that I have already an account with that ...

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• account-identity

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• account-identity

The new billing system is in place and somehow our billing address was lost. It was a generic account like bills@organization.com. So I am wondering how I can set this up again?

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• account-identity
• billing

One of my colleague if facing issue when logging in Atlassian account. Getting error as Account is Deactivated. Tried for various ways but no solution.Please suggest how we can activate the account ...

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• account-identity

Quero excluir minha conta, pois os quadros que não faço mais parte continuam aparecendo no meu trello. Por isso, quero excluir a conta e depois me cadastrar novamente no trello com o mesmo email para...

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• account-identity

My ajira account was locked after I tried my time long in 

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• account-identity

I recently attempted to register for access to Jira using my email address kmani@xxx.xxx, but unfortunately, I did not receive the verification email necessary to complete the registration process. ...

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• account-identity

Hello,   I am reaching out to inquire about the availability of an article on the Atlassian Certified Expert Certified , specifically the URL: https://university.atlassian.com/student/activit...

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• certification
• university

Hi team!    I enrolled myself into one of the learning paths, Async Collaboration for Distributed Teams, but unfortunately, after completing all of its lessons, as soon as I jumped into t...

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• account-identity
• assessment
• atlassian-university

Hello all, We have Atlassian Access configured with our SSO provider (Azure AD). This is working great for our tools (i.e. Bitbucket), but I'm not finding a way to associate the Atlassian Account gr...

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• account-identity
• group
• sso
• user-group

I keep getting emails saying that my Atlassian account will be deleted. I did suspect it to be a phishing scam but wasn’t sure and didn’t want my account deleted! I looked on my Trello account and ca...

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• account-identity

Hi all, I have a very old Atlassian Account I was using when I worked for a customer. My account is still active, I would like to use it for other customers/orgs but I cannot locate my current admin ...

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• account-identity

The account cannot be reactivated and the admin from the customer we are working for cannot do it since they did not disabled it. In the moment my colleague tries to reset the account, Atlassian logi...

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• account-identity

Hello! I accidentally created the organization lalafo-erlanasanov.atlassian.net, and I'm unable to delete the organization. The system responds: "Your organization has products that you need...

• Question
• account-identity