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Automation for ROVO Agent

Phu_Nguyen
Phu.Nguyen
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January 28, 2025

Hello everyone, 

I am writing a prompt for Rovo Agent which connects to two support board, one for Asian and one for Europe. 

I created an automation to send the update of each board via Teams message. 

However, Rovo can only send an update for all tickets of these two boards even I already explicit in the prompt that he needs to only focus on Asian Board. 

Does anyone have experiences on this ? 

Thank you 

 

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