[Confluence] Notify people about inactive pages when scheduled (recurring)

[Laura Jiménez]

Hi everyone,

I'm pretty new to automation and I'm having some trouble setting up a rule to notify page owners about their inactive pages, but only if the page status isn’t Verified.

I’m trying to use the "Notify people about inactive pages when scheduled (recurring)" rule, but it looks like I can’t make it work at a global level. As soon as I add the IF condition for page status, I get this warning: "We can’t run a rule relating to page status on a global scope. Select Rule details and change the Scope field to one or more spaces" (see screenshot 1).
Is there any workaround to get this working globally in Confluence?

Also, I just wanted to double-check — does authorInactivePages actually point to the page owner? And if not, is there a way to make it do that? (see screenshot 2).

Thanks a lot in advance!

[Akhand Pratap Singh · Accepted solution]

Hello @Laura Jiménez ,

Good day, Welcome to Atlassian Community!!

Try using {{Smart Value}} Condition, I would suggest try it withing branch.

Something like below 

For Author, you can find the smart value of the author from Smart values in Confluence automation | Cloud automation Cloud | Atlassian Support 

You can use branch for inactive pages and give time frame and then use smart value like {{page.author.emailAddress}}

Best Regards,
Akhand

[Laura Jiménez]

Hi Akhand,

Thank you very much for the quick response!

I added the condition as a smart value as you suggested and I will try to test it next week with some colleagues.

Regarding my second question, does "author" equals the "owner" of the page?

Thanks again :)

[Akhand Pratap Singh]

@Laura Jiménez , 

IN CONFLUE Page owner and page author are not the same thing. 

1. Page Author: the person who originally created the page.

2. Page Owner: Responsible for maintaining the page (keeping it updated, archiving, etc.).

By default, the creator (author) is assigned as the owner, but ownership can be changed to another user

[Laura Jiménez]

@Akhand Pratap Singh 

I see! Then I'll change the values so it refers to the current owner. Thank you so much! You helped me a lot!