I need an automation where a user reviews an alert received in Jira>teams. The user should be able to trigger a custom action that initiates an on-call for the specific team based on the defined schedule.
There is an on-call option in teams for jira as shown below, i want to trigger it manually
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Gotcha! Unfortunately I am unaware of any such option that would meet your requirements.
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Wow that's a shame, we used xMatters several years ago and it had the ability to notify the current on-call person in a schedule manually. In fact it could notify the on-call for multiple schedules in one operation.
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