Labels created by a user won't shown to others

[İclal Aslan]

I created a label and used it for a ticket. Other users won't see my labels they have to recreate it eveytime and to make sure we see it in our filters we have to copy paste everytime. 

I see some time ago people had this issue. Any other people have this issue in 2025?

And how can i fix it?

[Chitra Nagdeo]

Hey @İclal Aslan ,

Welcome to Atlassian community!

Please note Labels in Jira are global and, in theory, should be visible and reusable by all users across the project once created. If the label field is not present on the screen or is restricted by field configuration, some users may not see or use it. Could you compare your access and the users access along with the screen and field configuration?

Article:  target=_blankEdit and rename labels in Jira Cloud

Regards
Chitra Nagdeo

[Bill Sheboy]

Hi @İclal Aslan 

Just following up to check if this answered your question.  If so, please consider marking this one as "answered".  That will help others with a similar need find solutions faster.  If not, please let the community know what help you need with the rule changes.

Thanks, and kind regards,
Bill