Change Issue Status Upon Another One Getting Linked to it

[Damien]

edit: Never mind, I figured it out by adding an additional "Transition issue" action to the automation that is duplicating the tickets, so upon duplicating, the status of task A is now being correctly changed to "In Progress". This request can now be closed.

Hey guys, here is my use case:

I have two projects - project A and project B.

When a task from Project A reaches its due date, it gets duplicated onto Project B and a link of the "has to be done before / after" type is created between the two. Task B has the "has to be done before" and task A has the "has to be done after".

My goal is to create a simple automation that changes the status of task A to "In Progress" upon getting linked to Task B.

The rule is set to only operate within project A as Task A that needs to be affected by the automation resides in it.

I've tried different things, but none of them seem to work. Can you please give me a hand with this one? One would think it's something very straightforward, but here I am :D

[Damien · Accepted solution]

edit: Never mind, I figured it out by adding an additional "Transition issue" action to the automation that is duplicating the tickets, so upon duplicating, the status of task A is now being correctly changed to "In Progress". This request can now be closed.

Hey guys, here is my use case:

I have two projects - project A and project B.

When a task from Project A reaches its due date, it gets duplicated onto Project B and a link of the "has to be done before / after" type is created between the two. Task B has the "has to be done before" and task A has the "has to be done after".

My goal is to create a simple automation that changes the status of task A to "In Progress" upon getting linked to Task B.

The rule is set to only operate within project A as Task A that needs to be affected by the automation resides in it.

I've tried different things, but none of them seem to work. Can you please give me a hand with this one? One would think it's something very straightforward, but here I am :D

[Kseniia Trushnikova]

Hey @Damien,

That's great that you've found the solution!

Add the solution to your post replies and click the Accept answer button to mark the question as resolved. This will help other community users with the same question find the answer faster. Thank you.