GitHub branch issue workflow changes

[Artur Kalil Corrêa]

I have synced the GH repo and Jira Board, but the branching and PR actions do not change the status of my issues on Jira. How can I implement this?

[Vitalii Rybka]

Hey Artur,

The GitHub-Jira sync for branch/PR status updates requires a bit more setup beyond just the basic repo sync. Here's what you need to check:

Smart Commits: Make sure you're using Jira smart commit syntax in your branch names, commit messages, or PR titles:

• Branch: feature/PROJ-123-add-login
• Commits: PROJ-123 #in-progress Fixed login bug
• PR title: PROJ-123: Add user authentication

Workflow mapping: In your Jira project settings, check if your GitHub actions are mapped to Jira transitions:

• Go to Project Settings → Integration → GitHub
• Map PR events (opened/merged/closed) to specific Jira status transitions

GitHub integration settings:

• Make sure the GitHub app has proper permissions on your repo
• Check that the integration is set to "Development" mode, not just "Issues"
• Verify webhook events are enabled for PRs and branches

Automation rules: You might need to create Jira automation rules to trigger on GitHub events if the default mapping isn't working.

Try creating a test branch with the issue key in the name and see if it shows up in the Development panel on your Jira issue.

Hit me up if you need help with the specific webhook configuration or automation rules