How to create an automation triggered from Jira to confluence?

[Imran Abedrabbo]

If an action item is added to a specific confluence space, I want it to automatically create a Jira ticket. The Jira ticket would go into a new board. I would want this to occur in multiple spaces. the difficult automation is also when the Jira ticket is transitioned to Done, it would auto check off the action item in Confluence

[Bill Sheboy]

Hi @Imran Abedrabbo -- Welcome to the Atlassian Community!

You are correct: the first one is easier than the other...

There is a Task Created trigger for Confluence pages that may be used to create the work item (formerly called "issue") in a Jira project using the task's smart values.  When that happens, the Jira work item would need to store the page and task ID values for later use in the second part.

The second one could use the Work Item Transitioned trigger, conditions to check for the page and task ID values, and then call the REST API endpoint to read the page contents (using the Send Web Request action), modify that specific task ID in the content, and call another endpoint to update the page. 

I recall there examples of this approach in other questions from about 2 months ago, and if you search you will find them.

Kind regards,
Bill

[Imran Abedrabbo]

Thank you for your response. What would I begin to search for to find this?

[Bill Sheboy]

Automation rules for a Jira project may be created by a project admin from the lightning-bolt icon on the backlog or board pages, or from the project settings.

For Confluence, you may select a page's ... menu from the list on the left of the space navigation, and then select Automate to create a rule.

For the community examples, please enter your search criteria in the magnifying glass icon at the top-right of this page, and then review the results.