Trigger automation on field unchanged for <> time

[hpatani]

Is it possible to trigger jira automation based on time a field has remain unchanged?

e.g. if a dropdown menu field has not been updated by a stakeholder for a day - I want to trigger automation to send them a reminder.  Is this possible?

[Bill Sheboy · Accepted solution]

Hi @hpatani -- Welcome to the Atlassian Community!

That is not easily done, except for a few built-in fields that can use the CHANGED operator for JQL: https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#CHANGED

A workaround is to use a date / time, custom field, setting the value when the issue is created, and whenever your dropdown field changes, and then use JQL and a scheduled trigger to check for the timeframe of interest to send the reminder.

Kind regards,
Bill

[hpatani]

Thank you!

Yes I was able to create a scheduled trigger based on the values of a field.