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Use Rovo Agent not completing task when using Automation

Brad Lauzon
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August 18, 2025

I have a Rovo Agent that creates a wiki page on each run. It is tested and runs perfectly on demand. I want to automate the agent to run daily using the Automation feature. I created the rule with the schedule and "Then: Use Rovo Agent" I included the same prompt that I use to manually run the Rovo Agent in the Automation required prompt field.

I verified the rule and got the green check for no errors. When I run the rule manually, I always get a green "success" in the status with about a 20-30s run time; however, it never creates the wiki page.

Suggestions?

3 answers

0 votes
Charlie Gavey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 26, 2025

Hi @Brad Lauzon - did you get this working? As Mauricio mentioned, you just need to add the "Create page" action and use the agent response smart value.

If you have any other questions or feedback on using agents and automation, feel free to book a chat with the Automation product team here: https://calendly.com/cgavey/automation-feedback?month=2025-08

0 votes
Mauricio Pelissari
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August 23, 2025

I have the same issue—when I use the agent in an automation, it doesn't throw an error, but it also doesn't create the page in Confluence. I had to take the agent's output and use the 'create page' action instead, but it loses the formatting

0 votes
Marc - Devoteam
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August 19, 2025

Hi @Brad Lauzon 

Whenever you ask for help with an Automation Rule it will help us to help you if you provide:

1. what type of project is this (e.g., company-managed, team-managed, etc.), 

2. images that show your complete rule.

3. images showing the details of any relevant actions/conditions/branches.

4. images showing the Audit Log details for the rule execution.

5. Explain where the issue is.

These questions are not for not willing to help, but to have community members understand on how automation works.

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