Unable to set the system date using JIRA automation

[Garret Zhang]

Hi,

I am trying to set some Date field in JIRA via the automation during issue creation, but getting the following error message:

Error Message:

"Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -

Target Lab Entry Date (customfield_10053), Target Lab Exit Date (customfield_10152)"

Automation rule:

Variable:

{{LabEntryDate}} = {{now.format("MM/dd/yyyy")}}

{{LabExitDate}} = {{now.plusBusinessDays(3).format("MM/dd/yyyy")}}

Create a New:

In the "Create a New" task steps I set the dates to the above variables:

"Target Lab Entry Date" set to {{LabEntryDate}}

"Target Lab Exit Date" set to {{LabExitDate}}

Audit Log:

I also verified in the log work that the two dates field work and got the following result in audit log:

Trigger

Garret triggered the rule

Log Action

Log

01/19/2024

Log Action

Log

01/24/2024

What am I missing here?

Thanks,

Garret

[Walter Buggenhout · Accepted solution]

Hi @Garret Zhang,

Can you verify if these fields are present on the create issue screen used in your project (check project settings > issues > screens; and for the Design intake issue type, check the screen associated with the create issue operation).

Fields that are not on that screen cannot be set.

Hope this helps! 

[Garret Zhang]

@Walter Buggenhout Thanks for this! Fixed! :)

The field in the form is called "Target Lab date (Entry)", however, there was another custom field called: Target Lab entry date. Looks like I was inputting the wrong field.

Thanks a ton!