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automate a jira ticket creation from Confluence page?

Tom Cooper October 6, 2025

We need to have a jira task created from a trigger on a Confluence page

 

3 answers

2 accepted

1 vote
Answer accepted
Bill Sheboy
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October 6, 2025

Hi @Tom Cooper -- Welcome to the Atlassian Community!

Adding to the suggestion from @Jack Brickey ...

The key is what event happens leading to creating the Jira work item?  What does the person do first?  Knowing that will help the community suggest if an automation rule can help, or of a marketplace app is required to help.

For example, these are the possible triggers a rule can use to start processing actions from a page:

https://support.atlassian.com/cloud-automation/docs/triggers-in-confluence-automation/

 

Kind regards,
Bill

Tom Cooper October 6, 2025

Thank you. I am using my personal space to create a trigger that will work. 

The simplest trigger I thought I could use is to add an Info panel with an Info panel that declares 'High priority'.

The page condition continues to error:  

Bill Sheboy
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October 6, 2025

@Tom Cooper -- You have accepted the answers and describe there is still a problem.  Is your rule working as expected?

If not, please post images of your complete rule and the audit log details showing the rule execution.  Those will provide context for the community to offer suggestions.  Thanks!

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Answer accepted
Jack Brickey
Community Champion
October 6, 2025

Hi @Tom Cooper ,

have a look at the following article to see if it gets you where you want to be.

Create-Jira-issues-directly-from-Confluence-with-the-latest/ba-p/2404119 

Tom Cooper October 7, 2025

I like it. Thank you.

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Jayesh Raghuvanshi
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October 6, 2025

Hello @Tom Cooper 

You can create the same using Confluence automation, follow below steps

  • Create a new automation rule
  • Choose a particluar trigger like page created or page updated
  • Add an action to create a Jira issue
  • Save and enable it

Thanks

Jayesh R

Tom Cooper October 6, 2025

I think I am missing smart values on the page.

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Jayesh Raghuvanshi
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October 6, 2025

@Tom Cooper 

Kindly accept the answer if you feel its appropriate.

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