Pending in Confluence Setup User Management Step.

[SungJin Woo]

1. Jira setup ok ( 1 Admin User Account)

2. confluece setup - User Managerment step Pending.

so much time. one - two hour running ..still run

Message is "Performing full synchronisation."

( I Choose JIRA Connection.)

and Using MySQL.

Do you what is problem?

[Mark Hrynczak · Accepted solution]

It is likely that you are seeing this bug: https://jira.atlassian.com/browse/CONF-23184

If so, the synchronisation has actually completed successfully, but the 'Next' button is still showing as disabled. See here for a suggested workaround.

Cheers,
Mark

[SungJin Woo]

thank you for your help. it's working

[Nic Brough -Adaptavist-]

What does your confluence log file say? How many users are there in the Jira database (sounds like just 1, is that right?)

[SungJin Woo]

only 1 Admin User.. i can't find any error...hmm do you have any idea about that?

[Nic Brough -Adaptavist-]

No, there really should be something in the log to tell you what it's doing (I'm assuming you mean that there's only 1 user and that's the admin user?) Might need to run the JVM with verbose logging on to find out what it's actually doing.