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Need Component field when creating ticket from confluence

Mahesh Kallepalli
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March 10, 2021

Hello ,

We are creating tickets from confluence by highlighting text currently only summary & description fields are appearing. We required component field to appear while creating ticket.

Tried making component as mandatory field still it is not showing when creating ticket. I highly appreciate if someone help to resolve this issue.

 

Regards,

Mahesh

1 answer

0 votes
Pavel Junek
Community Champion
March 10, 2021

Hi Mahesh,

I'm worried that it's still not possible to configure fields to create an issue from Confluence. A ticket to this behavior has existed at Atlassian Jira since 2013 and is still not implemented - please see https://jira.atlassian.com/browse/CONFSERVER-31867.

You can try the paid addon - IssueCreate for Confluence 

Cheers,

Pavel

Mahesh Kallepalli
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 10, 2021

Dear @Pavel Junek 

Thanks for your prompt response.

Disappointed at least they should provide system fields option while creating ticket instead of going through addon.

Regards,

Mahesh

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