Can anyone point me in the direction for the documentation for the Project Type, Insight IT Service Management? See the below pic for clarification.
Community moderators have prevented the ability to post new answers.
Hi Kevin,
I don't believe there's much documentation about the project. I found https://documentation.mindville.com/insight/latest/how-to-create-a-project-from-a-template-34636327.html , however, much like Jira and Insight, it's designed to be a starting point and fully customisable.
To explore, the easiest thing to do is to create a project with that template in a non-production environment then go exploring
Cheers, Jimmy
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get the most out of Jira Service Management
Solve customer problems efficiently and deliver outstanding service experiences.
Learning Path
Adopt ITSM practices to deliver exceptional service
Become familiar with the principles and practices that drive ITSM. Then, learn how to configure and use Jira Service Management to implement them.
Atlassian Certified Associate
Jira Service Management Agent Essentials certification
Prove you know what's essential to providing efficient and resolution-focused service in Jira Service Management.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.