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É possível saber quando um cliente visualizou o ticket (chamado)?

Francine - Atendimento AWTI
Francine - Atendimento AWTI October 13, 2023

É possível saber quando um cliente visualizou o ticket (chamado) respondido pelo administrador na versão Free? 

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Ste Wright
Ste Wright
Community Champion
October 15, 2023

Hi @Francine - Atendimento AWTI 

Not that I know of unfortunately.

Ste

 

And in Portuguese, according to Google Translate...

Não que eu saiba, infelizmente

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