API Interface for Internal Comment

[Catherine Martin]

What API interface can be used to retrieve an internal comment flag? This is to easily differentiate if comments in the Service Desk project is either an external or internal. 

[Joseph Chung Yin · Accepted solution]

@Catherine Martin -

Welcome to the community.  Here is a link on JSM REST API regarding to comments -

https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/request/{issueIdOrKey}/comment-getRequestComments

In the returned JSON body, there is a property indicates comment is public or internal.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.