Hi there:
Please refer to this link on REST APIs for JSM - https://docs.atlassian.com/jira-servicedesk/REST/4.15.0/
In regards to webhooks - Where are you setting up your webhooks? If you establish the webhooks in your JSM env, then the issue data will be the payload in JSON to your target applications. Your target application will need to parse through the JSOn payload to extract the issue data.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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