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AWS SNS -> Jira ticket creation

Derek Stevenson
Derek Stevenson
Contributor
March 2, 2023

Hey all!
Wondering how I would go about having an SNS Topic when triggered to send to Jira and create a ticket? This is for AWS scheduled Instance notifications like retirement.

I have a SNS currently go to OpsGenie and then to Jira and it creates a ticket, but it is very hard to read as it loses all formatting and /n gets introduced so hoping coming straight from AWS will make it more readable.

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Jens Schumacher - Released_so
Jens Schumacher - Released_so
Community Champion
March 2, 2023

Hi @Derek Stevenson

There are a couple services that allow you to create a ticket directly from AWS SNS. Take a look at Zapier for example: 

https://zapier.com/apps/amazon-sns/integrations/jira/4040/create-jira-issues-from-amazon-sns-messages

Cheers,
Jens

Released.so - Release notes powered by Jira

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