Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Access to To: field in automation?

Benjamin Peikes
Benjamin Peikes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 29, 2023

We have a service desk that has two external emails using a fowarder. Is there any field that can be used in an automation rule to detect which email the request was sent to?

We would rather not have separate SD projects.

Answer
Watch
Like Kai Becker likes this
246 views

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security