In the Assets database, we have Contacts. I want to get the job title from the contact record for the reporter of the ticket then add a watcher to the ticket.
Job Title is assets has a type value of text and does NOT have additional value.
I am just trying at this point to try to pull the job title for the reporter and post a comment to see if I can get the data. In my automation rule, I have tried to get the data with lookupobject and creating a variable using aqlfunction.
Is there a way to get the asset data element for the reporter without defining a refType and objectType? I am new to JSM so may not have all the references noted correctly.
