Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Add a file to a custom field of rich text

Rodrigo Faria da Motta
Rodrigo Faria da Motta November 15, 2023

I would like to add a file to a custom field of rich text type through a Jira Service Management portal request.

Answer
Watch
Like Be the first to like this
238 views

1 answer

0 votes
Ste Wright
Ste Wright
Community Champion
November 22, 2023

Hi @Rodrigo Faria da Motta 

Not sure I understand - what are you trying to accomplish here?

Are you looking to allow attachments to be added to a rich-text field by a customer in a JSM help portal?

Ste

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.