Add custom field content to automation comment (JSM)

[Tobias Schär]

I'd like to include some information from issue custom fields to comments created by automation. However I was unable to find any information in regards to this.

Previously we have used "Canned Respones" frôr this, but it lacks certain features that would be covered by automation.

[Tessa Tuteleers]

Hi @Tobias Schär , 

you can do this easily with automation for jira using smart values, documented here.

Best of luck!

- Tessa

[Tobias Schär]

Many thanks for your quick response @Tessa Tuteleers !

Sorry, I was talking to the automation possibilites within a JSM project (with the notifications and stuff like this). I wasn't aware, that there was a plugin called "automation for Jira", but this definitely helps! :)