Add filter based on organization field in a JSM project

[kobi shaked]

We have a JSM project and we created a board with swimlanse. The issue is that we want to filter the board based on the organization that associate with the tickets. I found only the quick filter solution and to add a query for each organization but this hard to maintain and for each new organization it need us to add a new query for this and it is not scalabily.

The best solution might be a filter dropdown that we can choose the organization and for each new organization it will be added to this dropdown.

[Trudy Claspill]

Hello @kobi shaked 

Welcome to the Atlassian community.

Jira does not currently support creating custom filters that will present a dropdown of values to use in the filter.

There is a change request for the functionality here specifically for Jira Service Management:

https://jira.atlassian.com/browse/JSDCLOUD-13689