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Adding Customer Detail Field To Details Section of Issue

MJCorcoran
Contributor
June 26, 2024

I am trying to display a customer details record I created (see attached) in the issue view of a Request Type. When I follow the steps in this article, I don't see the field available to choose.

Thanks!Jira Customer Details.PNG

1 answer

0 votes
Ciara TN
Community Champion
July 3, 2024

Hi MJ

Not sure of your set up but make sure the field is in the following:

  • available to the project in the settings
  • in the relevant screen and screen scheme

Feel free to attach more screenshots and we can try solve this. 

-Ciara 

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