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Adding Multiple addresses in Reply To field

Kinka Family IT
Kinka Family IT
Contributor
August 15, 2023

Hi

Is there a way to add multiple addresses in the reply to field?

For example i've setup a SLA that when breached notifies the IT team via email, I want the IT team to hit reply all and respond to 1. the customer email address and the service desk email address

 

Thank you for any assistance

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