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Adding a Google Email as Support Channel

sean March 19, 2025

Nothing just works with Atlassian software. Here's another task that should take 10 minutes but instead is an hour of trial and error.

I set up a support email in Google Suite and I want to add it as the support email to a JSM project. I know how to navigate to do that, but when I click the Continue with Google button to select it as the email type, I get an error message that says "Resource was not Found". This happened last time I did this, and I think I logged into that Google account and then was able to add it? Not sure - and if I log into the new google account, how can I still work in my Atlassian account. Anyway, if anyone knows what the answer is, that would be great.

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