Affected services are not visible in the agent

[川目 沙英]

I have created a project with the incident management feature enabled.

Although I have an agent license in Jira Service Management, the 'Affected Services' field does not appear on the issue screen.

The field is set up to be associated and displayed on the screen, and I am assigned the project role of Administrator.

Why is it not displayed even though I am an agent?

[Marc - Devoteam · Accepted solution]

Hi @川目 沙英 

Have you created any services on the JSM project?

[川目 沙英]

@Marc - Devoteam 

Recreating the project solved the issue.

Thank you for all your help!