Are there any restrictions on creating backups?

[jira-sales]

Are there any time constraints on creating backups?

Also, how many days after a backup is created is the previous backup information retained before a new backup is created?

[Kishan Sharma · Accepted solution]

Hi @jira-sales 

As per Backup and restore limitations documentation -

When can I run a new backup?

You can run only one backup a week, which means that you can run a new backup only after 7 days since the last complete backup. If you don’t have a complete backup, you can run a new one at any time.

You can’t run a backup while there’s a backup in progress for the product.

How long is each backup stored for?

Each backup is stored in Atlassian storage for 14 days, after which the backup expires and can’t be used. During the 14 days you can download the backup locally, and restore the backup within 60 days of taking the backup.

[Vish Reddy {Revyz}]

In addition to the above what has not been listed is the following objects are not backed-up:

- JSM Assets 

- Automation Rules 

A couple of questions to ask yourself are:

- What disaster scenarios are most concerned about

- What is the relative priority for each of those disaster scenarios

- What is the down time that is acceptable to your organization (Restore Time Objective RTO)

- How often should I back up my data (Restore Point Objective RPO)

The scenarios I hear about most often in order of priority are:

- Accidental deletions

- Bulk edits

- Insider attacks

- Account Takeovers 

- Atlassian initiated data loss

All the above would help you arrive at the solution which might be most appropriate for your organization.

I am from Revyz, our app the Revyz Data Manager for Jira helps you address multiple of the above scenarios and more.

Thanks

Vish

[Daria Kulikova_GitProtect_io]

Hello @jira-sales , 

According to Atlassian Documentaion, you can perform manual exports at any time you need. Though, if you want to include attachments, logos, or avatars to your backups, you can do that every 48 hours. Here is a quote from the documention:

"You can backup your Jira data at any time. However, if you include attachments, avatars, and/or logos, you'll need to allow 48 hours between backups."

Here is the article for more information: https://support.atlassian.com/jira-cloud-administration/docs/export-issues/

In case you need to have more frequent backups, you can take a look at backup apps. For example, GitProtect backup and Disaster Recovery software for Jira Software, Jira Service Management and Jira Work Management. With it you can schedule automited & customized bakup policies at any time you need. Moreover, the backup solution provides multi-storage system (to fulfill the 3-2-1 backup rule), replication betweetn storage, unlimited retention to keep your backups for as long as you need, ransomware protection, restore and Disaster Recoivery Technology.

Find GitProtect on Atlassian Marketplace: https://gitprotect.io/jira-backup.html

If you have any question related to Jira backup, just schedule a live custom demo to learn more.

Kind Regards,

Daria