Hello Jira community
I am an administrator in two Jiras projects. I built the Help Center portal myself, but now when I want to change the banner in the Portal I get this message that I dont have access. Can you please help me how I can solve the issue?
@hossein -
To edit Help Center portal banner configuration, you have to be the Site/system Admins for your env. From your image shots, you are only associated as a project admin.
I would recommend you to contact your Site/Sys Admin for additional support on configuring Help Center portal banner configuration.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
@hossein -
If my suggestion helped you. Please click on Accept Answer when you have a chance, so others with similar asks will see this posting as an answered solution.
Best, Joseph
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