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Atlassian Guard Help

Benjamin Smith June 3, 2025

Please can i have assistance on these 2 questions?

1. Is Atlassian Access now Atlassian Guard?

2. This price here (Image below -$4 User), is this per user i will be managing? (So all my partner organisations that have access to the customer portal)

or My Team? (All the agents i work alongside that manage the customers)

or for the connection to use an external provider for identity? (So therefore just one account is needed for the connection to the auth0 platform)Ticket Atlassian .png

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arielei
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June 3, 2025

Hello @Benjamin Smith 

1. Yes, Atlassian Access is now Atlassian Guard.

2. The way it works is that you will need add your domain, so it will fetch all the users in your domain.

so you will be billed only for your domain users.

if you have external users outside or your domain - you wont pay for them and you can set them with MFA.

arielei
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June 10, 2025

Hello @Benjamin Smith 

Were my answers good for you?

Benjamin Smith June 10, 2025

Yes, great thank you arielei.

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