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Attachment doesn't working in view/edit screen on jira service cloud.

Hello, since yesterday the attachment option in Jira service cloud doesn't work. I've already check permissions and screens and there's no problem. Attachments have been working good. But there's no way to add attachment in comments in the following image. Anyone else have been experiment this trouble, Can I do something about?

iamge1.png

1 answer

1 accepted

1 vote
Answer accepted
Brant Schroeder
Community Champion
April 4, 2023

@Wilson Nicolás Andrés Pérez Cubillos It is working for me.  Have you tried clearing your cache or trying another browser?  Sometimes updates occur to the cloud product and the old JS is the issue and a simple browser cache clear fixes the issue.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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