Hi,
I've been searching around for a way to automatically change the status of linked issues (child tickets) but I haven't found a way to do that.
I have created an Automation but it fails to Resolve the linked Issues and I think it's because we have made the comment field mandatory when closing a issue.
Anyone have an idé? :)
Thanks!
Hi,
So I just found this:
https://jira.atlassian.com/browse/JSDCLOUD-3701?error=login_required&error_description=Login+required&state=5d2fcf21-278b-4605-9465-2e68083df113
So this means that it's only possible with a add-on as it is now?
That’s right.
the add on is now free up to 300 run rules monthly
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Check if the linked issue have a transition screen and needs to set a resolution or coment to get resolved?
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Hi @Manuel Bastardo Castellano
Yes, it does and both resolution code and comment is required.
How do I set the resolution code in Automation?
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