Auto complete the organization field when the reporter is selected

[Paul Nash]

I am building a request type and notice that the organization field sitting within "Context fields" is not allowed to be edited in any way.

Given i created a reporter (customer user) within an organization (Company), is it possible to auto populate the organization field based on reporter selected?

Ive had a quick look at Automation but dont see any way to link these.

Thanks,

Paul

[Mohamed Benziane]

Hello @Paul Nash 

You can try to use the following rule describe in this article

https://blog.codebarrel.io/set-organization-in-jira-service-desk-using-reporters-email-domain-e705be9d4717