Autofill Hostname/IP address on service desk tickets

[Adam Gillogly]

Hello

Is there any way when a customer is logging a request that their computer Hostname or IP address is added to the ticket. This would be to assist agents with quickly finding out the name without asking the customer to find it

Thanks

[Tzu Hau Chai · Accepted solution]

You might want to check out this plugin: Extension for Jira Service Desk

[Adam Gillogly]

Thank You