I want to know the best way to add users to groups from a JSM ticket custom field value.
Can this be done with JSM automation tool? Automation for Jira?
If not what is the best tool do use to do this?
Example.
Request as option has custom field Select List (cascading) called Jira Groups.
then in those are specific jira group values that equal a group in Jira Administration group administration.
I want to be able to take that request and add users to group by automation. Has anyone got this done without using REST API?