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Automate trigger for requestor with specific email address domain

Sau Chee Lok August 16, 2022

Is there a way to setup an automated rule where incoming requestor that is part of a specific email address domain to flag with a specific Component value?

I only found the option of email address being a part of a person/group.

 

1 answer

1 vote
Mikael Sandberg
Community Champion
August 16, 2022

Yes, this can be done with automation. You would need to use smart value and the substringAfter separator to get the domain, something like this:

Screen Shot 2022-08-16 at 9.43.57 AM.png

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